Last updated: 17 June 2026
Welcome to ecohome! These terms of use (“terms”) govern your access and use of the ecohome mobile application and related services (“app”). By accessing or using the app, you agree to be bound by these terms.
1. Scope of ecohome
You can sign up using your Apple, Google, Meta (Facebook), or Microsoft account, or by using your email address with a one-time passcode (OTP). For sign-in through an identity provider, ecohome does not store or manage your credentials, and we highly recommend you secure that account using multifactor authentication (MFA). For email OTP sign-in, we send a single-use passcode to your email address to verify it is you.
2. User accounts
2.1 User Login or Authentication:
You may sign in through a supported identity provider (Apple, Google, Meta (Facebook), or Microsoft) or by using your email address with a one-time passcode. For identity-provider sign-in, ecohome does not store or manage your credentials, and we recommend multifactor authentication. For email OTP sign-in, you are responsible for keeping access to your email account secure and for not sharing the passcode with anyone; ecohome will never ask you for your passcode outside the sign-in screen.
2.2 User registration or Signup:
When you sign up you will be prompted to create a unique household name. This name identifies your account and can be linked to additional accounts in the future. You can create multiple households to manage your inventory at multiple residences.
2.3 Account information:
You are required to maintain the accuracy of your account information and the accuracy of the information of items you share, sell, or donate. Failing to do so may result in disablement or removal of the account.
2.4 Account deletion:
The app provides an account deletion page where you can permanently remove your account. Upon deletion, your user content will be deleted and/or anonymized.
3. User conduct
Section 3.1
You agree to use the app for its intended purpose and in accordance with all applicable laws and regulations.
Section 3.2
You are prohibited from:
- engaging in any illegal or unauthorized activity.
- uploading or sharing content that is offensive, hateful, or discriminatory.
- violating the intellectual property rights of others.
- disrupting the functionality of the app.
- sharing your login credentials with third parties.
- contributing photos that contain other people, faces, or personal information (such as receipts or documents) without the right to share them.
- listing for sale or donation any item that is unlawful, stolen, counterfeit, recalled, hazardous, or otherwise prohibited by applicable law or by the relevant marketplace or donation platform.
Section 3.3
We reserve the right to suspend or terminate your account for any violation of these terms.
4. User Contributions and Community Content
4.1 What this covers. The app lets you optionally contribute product photos to a shared product catalog (“Community Content”). Contribution is optional and set at the household level.
4.2 License you grant. By contributing Community Content, you grant ecohome a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, adapt (for example, crop, resize, or reformat), publish, publicly display, and distribute that content within the ecohome services — including showing it to other ecohome users as the representative image for the relevant product. You retain ownership of your content.
4.3 Your responsibilities. You represent and warrant that: (a) you own or have all rights necessary to contribute the content and to grant the license above; (b) the content does not infringe or violate any third party’s intellectual property, privacy, publicity, or other rights; and (c) the content does not contain people, faces, receipts, documents, or other personal information of you or anyone else that you do not have the right to share.
4.4 Screening, moderation, and removal. Contributions are screened automatically and reviewed by a moderator before any sharing. We may reject, adapt, or remove any contribution at our discretion, and approval is not guaranteed. You may request removal of content you contributed by contacting support.
4.5 Rewards. You may earn rewards or points for approved contributions under the applicable rewards program terms, which we may change or discontinue.
5. Insurance Savings Estimates
The app may estimate potential home-insurance savings and help you prepare a discount request to your insurer based on devices in your inventory and information you provide.
- ecohome is not an insurer, insurance agent, broker, producer, or adjuster, and does not provide insurance advice. Estimates are informational only.
- Savings are not guaranteed and depend solely on your insurer’s terms and decision. Any figures shown are estimates and may differ from actual outcomes.
- You are responsible for the accuracy of any information you submit to your insurer and for any claim or discount request you choose to make. Such requests go to your insurer, not to ecohome.
- Naming of a carrier, if shown, does not imply any affiliation, partnership, or endorsement.
6. Selling Your Items via Third-Party Marketplaces (eBay)
The app offers an optional feature that lets you list your own items for sale on a third-party marketplace (initially eBay) using your own marketplace account.
- You are the seller of record under your own marketplace account. ecohome is a technology facilitator and is not a party to, and is not responsible for, any sale, the item, its description, fulfillment, returns, refunds, disputes, taxes, or marketplace fees.
- Authorization. By connecting your marketplace account, you authorize ecohome to create and, depending on your selected mode, publish listings on your behalf. You are responsible for reviewing and approving your listings and their content.
- AI-generated content. Listing descriptions and price estimates may be generated automatically and are provided “as is” without any guarantee of accuracy, completeness, or sale price. You are responsible for verifying and correcting them before a listing goes live.
- Compliance. You must comply with the marketplace’s policies and all applicable laws, and must not list prohibited, unsafe, recalled, counterfeit, or unlawful items.
- Payments. ecohome does not receive, hold, or process sale proceeds; buyers pay you through the marketplace, and the marketplace’s fees and tax handling apply.
- Third-party terms. Your use of the marketplace is subject to that marketplace’s own terms and privacy policy.
7. Donating Your Items via ecohome.gives
The app lets you list items to donate. Items you list for donation are made available on the ecohome.gives portal, a separate nonprofit (501(c)(3)) platform, where registered nonprofit organizations and volunteers may view available donations and arrange collection through in-app chat.
- Information shown. Organizations and volunteers can see item details and the approximate area, but not your exact address or contact details. You decide, through in-app chat, whether to proceed, what to share, and where to hand off the item — for example, a public or common location or a place of your choosing.
- Your safety. ecohome and ecohome.gives do not supervise or guarantee any in-person meeting or handoff. Use caution, prefer public locations, and use your own judgment when arranging collection.
- Item condition and legality. You represent that items you donate are lawfully yours to give, are accurately described, and are not recalled, hazardous, or otherwise unsafe or prohibited. ecohome and ecohome.gives are not responsible for the condition, safety, or fitness of donated items.
- No guarantee. Listing an item for donation does not guarantee it will be claimed or collected.
- Taxes. ecohome does not provide donation receipts, valuations, or tax advice. Consult your own tax advisor regarding any charitable-contribution deduction.
- Relationship. ecohome.gives is operated as a nonprofit platform; your use of it may be subject to its own terms and privacy policy.
8. Referral and Partner Program
ecohome may operate a referral/partner program in which partners (for example, real-estate agents) share co-branded links or codes.
- If you sign up through a partner’s link or code, ecohome records an association between your account and that partner. You will be shown a notice and may dispute or remove the attribution.
- Partners receive only aggregate, non-identifying results and never your personal data, inventory, or activity.
- Participation does not, by itself, entitle you or any partner to compensation. Any future incentive program will be governed by additional terms.
9. Intellectual property
ecohome and its content, including logos, designs, and trademarks, are protected by intellectual property laws. Content you contribute remains yours; you license it to ecohome as described in Section 4. Third-party names and marks (such as marketplaces, insurers, and partners) are the property of their respective owners, and their appearance in the app does not imply affiliation or endorsement.
10. Disclaimer
The app is provided “as is” and “as available” without warranties of any kind, express or implied. We provide information, estimates, and AI-generated content on a best-effort basis and do not guarantee their accuracy, completeness, or reliability. ecohome is not a party to, and disclaims responsibility for, transactions, donations, insurance decisions, and in-person interactions between you and third parties.
11. Limitation of liability
To the maximum extent permitted by law, ecohome shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the app, including from any sale, donation, insurance request, partner referral, or interaction with third parties facilitated through the app.
12. Changes to the terms
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the revised terms on the app. Your continued use of the app after the revised terms are posted constitutes your acceptance of the changes. We review and update these policies periodically as our features evolve.
13. Contact us
If you have any questions regarding these terms, please contact us at [email protected]
By using the ecohome app, you acknowledge that you have read, understood, and agree to be bound by these terms.
